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Impact Dashboard

Our impact dashboard is a user friendly way to show how 211 work to identify met and unmet needs and impact communities. This simplified dashboard provides some basic information about 2-1-1 service usage in Illinois.

211 Illinois public dashboard

Analytics Dashboard

The analytics dashboard lets you dive deeper into the 211 Illinois statewide data. With more filters, maps, and charts, it is a one-stop shop for learning more about 211 traffic in Illinois.

Legislative Reports

The legislative reports help elected officials understand more 2-1-1 service impact in their districts. This one page report is a quick outline of the 2-1-1 service trend for both Illinois Hours and Senate and the National reports.

211 Illinois legislative report screenshot
211 Illinois Township Report screenshot

Township Reports

The township reports help elected officials in smaller townships to better understand 2-1-1 service impact in their area. This one page report is a quick outline of the 2-1-1 service trend.

211 Counts National Reporting

2-1-1 Counts was created by the Health Communication Research Laboratory at Washington University in St. Louis. 2-1-1 Counts provides searchable and visualized data from 2-1-1 call centers across the nation. 2-1-1 Counts works with 211 Illinois to share this information nation-wide.

211 counts dashboard
211 annual report

211 Illinois Annual Reports

View our past annual reports detailing 211 Illinois activities. You can find more recent information on our 211 Dashboard.