Call 2-1-1 or Text Your Zip Code to 898211
Contract Management
Statewide Contract Management
211 Illinois manages and monitors the statewide contracts we execute to 2-1-1 service partners.
We ensure funds are spent responsibly, meet statewide goals, increase service quality, and performance deliverables are achieved.
We work collaboratively with local funding partners like United Way, Health Departments, and government officials to monitor and improve 2-1-1 service delivery and mitigate any issues.
Contract Management Services
Outsource your 2-1-1 service contract management by partnering with 211 Illinois. Our contract management services will help your community by…
- Reducing administrative costs
- Increasing your 2-1-1 expertise
- Mitigating service issues
- Improving planning with data
When local communities contract with 211 Illinois, you fund us and we fund and manage your 2-1-1 contract. Our partnership can include…
- Researching 2-1-1 service options
- Gathering pricing details
- Handling RFP processes and procurement
- Contact Execution
- Deliverable monitoring
- Performance monitoring
- Contact Payment
- Mitigate service issues
- Address and resolve service issues
- Streamline reporting
- Improve planning data
For more information about our contract management services, complete the form below. We will schedule a time to talk about your needs.
