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Screening & Care Coordination

Care Coodination

211 Illinois is available to partner on statewide care coordination projects. Care coordination is a multi-touch model where people opt-in to working with a 2-1-1 on a short-term basis to help them navigate their local system of care until they gain access to services. This model works well for specialty populations (veterans, homeless individuals and family, education, patients, etc.) needing more help than a single conversation can offer. We are available to consult with you about your care coordination needs and planning.

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Screening Services

211 Illinois can partner to conduct statewide screening across our contact centers. From community initiatives, social determinants, disasters, or research projects, we’re available to centralize your screening, referrals, and data collection. This single touch model allows your communities to better understand the needs from people already contacting 2-1-1. We are available to explore your screen project requirements.