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Need Help Now? CALL 211 on your phone. You can also TEXT your zip code to 898211.

Ensuringall Illinois residents haveaccess to free and confidential 211 services.

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211 Illinois is the lead entity authorized to manage the 211 number, provide governance and oversight for 211 services, and coordinate a statewide 211 system in Illinois.

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211 is as critical as roads and serves as the infrastructure for the health and human services industry. As a 501(c) (3) nonprofit organization, a donation is a lifeline that connects Illinoisans struggling with life’s challenges and affordability to essential help.

Support 211 Illinois

Donate to 211 Illinois

As a 501(c)3 nonprofit, we rely on the generosity of people like you. Your donation will help build stronger communities, one conversation at a time!

Help with Advocacy

Help us advocate with your local and state legislators about the essential services of 211. Your advocacy can ensure millions of Illinois residents get connected to health and human services. Discover how you can help us reach more people in need.

Become a Partner

We seek to strengthen partnerships with mission-aligned organizations, businesses, and community leaders. Reach out to get started.

Tell Someone About 211

Help us get the word out about 211! Tell your friends and neighbors about the essential services of 211.

211's Impact in Illinois

From July 2024 to June 2025, 211 in Illinois achieved the following impact.

187,257

CONTACTS HANDLED

84,799

HOUSING REQUESTS

32,076

UTILITY 
REQUESTS

14,701

EMPLOYMENT REQUESTS

10,774

FOOD
REQUESTS

18,630

UNMET NEEDS IDENTIFIED

StayConnected to 211 Illinois

Receive our latest resources, partner highlights, and success stories. Sign up for email updates from 211 Illinois.

Getconnected. Get answers.

Need help? 211 is right in your pocket — we connect you to compassionate experts who support your non-emergency needs. Contact us by phone, email, or text 24 hours a day for help with housing, utilities, food, mental health, health care, and so much more.

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