Need Help Now? CALL 211 on your phone or TEXT your zip code to 898211. Click here to report a 211 Scam.
All Illinois residents haveaccess to FREE and CONFIDENTIAL 211 services, 24 hours a day.
How Can 211 in Illinois Help You?
211 is the health and human services industry’s key piece of infrastructure. It’s as critical as roads and highways to communities. A donation is a lifeline in connecting struggling Illinoisans to local essential services.
Need Help?
Support 211 Illinois
Advocate for 211 Services
Help us advocate with your local and state legislators about the essential services of 211. Your advocacy can ensure millions of Illinois residents get connected to health and human services. Discover how you can help us reach more people in need.
Become a Partner
We seek to strengthen partnerships with mission-aligned organizations, businesses, and community leaders. Reach out to get started.
Donate to 211
As a 501(c)3 nonprofit, we rely on the generosity of people like you. Your donation will help build stronger communities, one conversation at a time!
Share Your Story with Us
Do you have a story you want to share with us? We walk with you on your journey as you mature from a helot into a thriving. We love to hear your story of how 211 helped you.
Tell Someone About 211
Help us get the word out about 211! Tell your friends and neighbors about the essential services of 211.
211's Impact in Illinois
From January to December 2025, 211 in Illinois achieved the following impact.
194,243
CONTACTS HANDLED
219,302
NEEDS IDENTIFIED
23,025
UNMET NEEDS IDENTIFIED
314,969
REFERRALS MADE
94,253
HOUSING & SHELTER REQUESTS
31,009
UTILITY REQUESTS
16,737
EMPLOYMENT REQUESTS
13,656
FOOD REQUESTS
7,025
HEALTH REQUESTS
StayConnected to 211 Illinois
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Getconnected. Get answers.
Need help? 211 is right in your pocket — we connect you to compassionate experts who support your non-emergency needs. Contact us by phone, email, or text 24 hours a day for help with housing, utilities, food, mental health, health care, and so much more.
