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Ensuringall Illinois residents haveaccess to 2-1-1 services.

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211 Illinois is the lead entity providing oversight, guidance, and funding 2-1-1 services across the state to expand coverage, improve quality, and increase accountability within our statewide network.

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Did you know? The state of Illinois does not yet have 100% coverage for 2-1-1 — leaving over a million people out of range of the critical services they need. Will you help us reach 100%?

We are here for you!

Find resources in my area

Search our resource directory to find non-emergency support within your local area of Illinois.

Explore our educational guides

Download our technical assistant guides for our 2-1-1 service, United Way, Health Department, and Government partners.

View our impact data

Track our progress and expansion of 2-1-1 services across Illinois. Review our available reports and dashboards.

Get listed in the 211 resource directory

If you are a service provider and would like to be listed in our curated resource directory, learn more about getting listed with 211.

Partner with us

We seek to strengthen partnerships with mission-aligned organizations, businesses, and community leaders. Reach out to get started.

Advocate with us

2-1-1 is an essential service for millions of residents in Illinois. Learn how you can help us expand to more people in need.

Donate to 211 Illinois

As a 501(c)3 nonprofit, we rely on the generosity of people like you. Donate to help us build stronger communities, one conversation at a time!

We support Illinois residents

211 Illinois has published a dashboard showing 2-1-1 service impact across the state.












Receive our latest resources, partner highlights, and success stories. Sign up for email updates from 211 Illinois.

Getconnected. Get answers.

Need help? 2-1-1 is right in your pocket — we connect you to compassionate experts who support your non-emergency needs. Contact us by phone, email, or text 24 hours a day for help with housing, utilities, food, mental health, health care and so much more.

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