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Need Help Now? CALL 211 on your phone. You can also TEXT your zip code to 898211.

Ensuringall Illinois residents haveaccess to free and confidential 211 services.

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As the lead entity for 211 in Illinois, we design, implement, coordinate, and support a statewide 211 system; provide governance and oversight; and advocate for and fund enhancements and expansions of 211 services.

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Illinois is close to achieving 100% coverage for 211 services. This means millions of Illinoisans will be connected to vital health and human services. Could you consider donating to support our 211 expansion efforts?

211 Illinois is here for you!

Find help in my area

Search our resource directory to find non-emergency support within your local area of Illinois.

Explore our guides

Download our technical assistant guides for our 2-1-1 service, United Way, Health Department, and Government partners.

View our data

Track our progress and expansion of 2-1-1 services across Illinois. Review our available reports and dashboards.

List with the 211 directory

If you are a service provider and would like to be listed in our curated resource directory, learn more about getting listed with 211.

Become a partner

We seek to strengthen partnerships with mission-aligned organizations, businesses, and community leaders. Reach out to get started.

Help with advocacy

2-1-1 is an essential service for millions of residents in Illinois. Learn how you can help us expand to more people in need.

Donate to 211 Illinois

As a 501(c)3 nonprofit, we rely on the generosity of people like you. Donate to help us build stronger communities, one conversation at a time!

211's Impact in Illinois

In 2024, 211 in Illinois achieved the following impact.

176,464

CONTACTS HANDLED

79,669

HOUSING REQUESTS

33,130

UTILITY 
REQUESTS

10,803

FOOD
REQUESTS

16,282

UNMET NEEDS IDENTIFIED

StayConnected to 211 Illinois

Receive our latest resources, partner highlights, and success stories. Sign up for email updates from 211 Illinois.

Getconnected. Get answers.

Need help? 211 is right in your pocket — we connect you to compassionate experts who support your non-emergency needs. Contact us by phone, email, or text 24 hours a day for help with housing, utilities, food, mental health, health care, and so much more.

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