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Ensuringall Illinois residents haveaccess to 2-1-1 services.

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211 Illinois is the lead entity providing oversight, guidance, and funding 2-1-1 services across the state to expand coverage, improve quality, and increase accountability within our statewide network.

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Did you know? The state of Illinois does not yet have 100% coverage for 2-1-1 — leaving over a million people out of range of the critical services they need. Will you help us reach 100%?

We are here for you!

Find resources in my area

Search our resource directory to find non-emergency support within your local area of Illinois.

Explore our educational guides

Download our technical assistant guides for our 2-1-1 service, United Way, Health Department, and Government partners.

View our impact data

Track our progress and expansion of 2-1-1 services across Illinois. Review our available reports and dashboards.

Get listed in the 211 resource directory

If you are a service provider and would like to be listed in our curated resource directory, learn more about getting listed with 211.

Partner with us

We seek to strengthen partnerships with mission-aligned organizations, businesses, and community leaders. Reach out to get started.

Advocate with us

2-1-1 is an essential service for millions of residents in Illinois. Learn how you can help us expand to more people in need.

Donate to 211 Illinois

As a 501(c)3 nonprofit, we rely on the generosity of people like you. Donate to help us build stronger communities, one conversation at a time!

We support Illinois residents

211 Illinois has published a dashboard showing 2-1-1 service impact across the state.

122,170

CONTACTS HANDLED

100,203

HOUSING REQUESTS

48,088

UTILITY 
REQUESTS

23,311

FOOD
REQUESTS

10,237

FINANCIAL
REQUESTS

Stayupdated

Receive our latest resources, partner highlights, and success stories. Sign up for email updates from 211 Illinois.

Getconnected. Get answers.

Need help? 2-1-1 is right in your pocket — we connect you to compassionate experts who support your non-emergency needs. Contact us by phone, email, or text 24 hours a day for help with housing, utilities, food, mental health, health care and so much more.

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