Need Help Now? Call 211 on your phone. You can also text your Zip Code to 898211.
All Illinois residents willhave access to free and confidential 2-1-1 services.
Expanding 2-1-1 access in Illinois
Need Help?
Did you know? The state of Illinois does not yet have 100% coverage for 2-1-1 — leaving over a million people out of range of the critical services they need. Will you help us reach 100%?
211 Illinois is here for you!
Find resources in my area
Search our resource directory to find non-emergency support within your local area of Illinois.
Explore our educational guides
Download our technical assistant guides for our 2-1-1 service, United Way, Health Department, and Government partners.
View our impact data
Track our progress and expansion of 2-1-1 services across Illinois. Review our available reports and dashboards.
Get listed in the 211 resource directory
If you are a service provider and would like to be listed in our curated resource directory, learn more about getting listed with 211.
Partner with us
We seek to strengthen partnerships with mission-aligned organizations, businesses, and community leaders. Reach out to get started.
Advocate with us
2-1-1 is an essential service for millions of residents in Illinois. Learn how you can help us expand to more people in need.
Donate to 211 Illinois
As a 501(c)3 nonprofit, we rely on the generosity of people like you. Donate to help us build stronger communities, one conversation at a time!
2-1-1 supports Illinois residents
211 Illinois has published a series of dashboards showing 2-1-1 service impact across Illinois. In the calendar year 2024, 2-1-1 made the following impact.
176,464
CONTACTS HANDLED
79,669
HOUSING REQUESTS
33,130
UTILITY REQUESTS
10,803
FOOD REQUESTS
16,282
UNMET NEEDS IDENTIFIED
Stayupdated
Receive our latest resources, partner highlights, and success stories. Sign up for email updates from 211 Illinois.
Getconnected. Get answers.
Need help? 2-1-1 is right in your pocket — we connect you to compassionate experts who support your non-emergency needs. Contact us by phone, email, or text 24 hours a day for help with housing, utilities, food, mental health, health care and so much more.
