Our Commitment

211 Illinois is committed to diversity, equity, inclusion, and accessibility in our work, and we ensure that the 2-1-1 service embodies these values.

We collaborate with state appointees, United Way partners, and community volunteers to promote diversity, equity, inclusion, and accessibility in our board and staff composition. We solicit community engagement, actively listen, and work jointly and diligently to address concerns. 211 Illinois uplifts all Illinoisans to advocate for all the communities we serve. As the 211 Illinois Statewide Network builds and maintains its community legacy, we will achieve accessibility, accountability, and alignment with a focus on diversity, equity, and inclusion.