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Need Help Now? Call 211 on your phone. You can also text your Zip Code to 898211.

Affordable Housing and Utility Savings: A Guide for Illinois Families

You may find a time when you need help with your rent and utility bills. You’re not alone—there is help. Many families face challenges keeping up with rising housing costs and utility expenses. Fortunately, programs exist to provide financial relief and short-term solutions.

Affordable housing and manageable utility costs are crucial for financial stability. Without them, families are forced to make difficult choices about food, healthcare, and other necessities. The good news is that help is available through 211 to connect households to vital financial support.

Whether you need rental support, eviction prevention, or utility bill relief, this guide will explain the available resources and practical ways to reduce costs.

Understanding Housing Assistance Options

Breaking the Stigma

Housing assistance is not just for the unemployed—it serves working families, seniors, and individuals facing financial hardship. These programs exist to keep households stable. If you’re struggling, seeking help is a responsible financial step, not a failure.

Types of Housing Assistance Available

There are several housing assistance options in Illinois, including:

  1. Rental Assistance Programs:
    • Section 8 Housing Choice Voucher Program: Helps low-income families afford private rentals.
    • Emergency Rental Assistance: Provides temporary relief for families facing unexpected financial hardships.
  2. Subsidized Housing Options:
    • Public Housing: Government-owned apartments for qualifying low-income residents.
    • Nonprofit Partnerships: Organizations like Habitat for Humanity offer affordable homeownership programs.
  3. Eviction Prevention & Tenant Rights:
    • Legal Aid Services: Free or low-cost legal assistance for tenants facing eviction.
    • Rental Mediation Programs: Helps tenants and landlords resolve disputes before reaching eviction proceedings.

How 211 Can Help

211  provides referrals to rental assistance programs, legal aid, and emergency housing support. By calling 211 or texting your ZIP code to 898211, you can be connected to the right resources based on your location and situation.

How to Reduce Your Utility Bills

Utility bills can account for a large portion of monthly expenses, but there are ways to lower costs.

Energy-Saving Strategies

  • Unplug Electronics: Devices use energy even when turned off. Unplug or use power strips.
  • Use LED Bulbs: They last longer and use less energy than traditional bulbs.
  • Weatherproof Your Home: Seal windows and doors to keep in heat during winter and cool air during summer.
  • Adjust Thermostat Settings: Keep your thermostat lower in winter and higher in summer to reduce energy consumption. A consistent temperature can provide some stable efficiency to your home and bills. 

Low-Cost or Free Utility Assistance Programs

  1. LIHEAP (Low Income Home Energy Assistance Program): Provides financial aid for heating and cooling bills.
  2. Utility Company Discount Programs: Many Illinois utility companies offer reduced rates for low-income households.
  3. Local Nonprofits: Organizations like 211, United Way, Catholic Charities, and Salvation Army help cover some utility costs.

By combining energy-saving habits with available assistance programs, you can significantly reduce your monthly expenses.

Step-by-Step Guide: How to Get Help Through 211 

How to Contact 211

There are several ways to reach 211 in Illinois for housing and utility assistance:

  • Call 211 (available 24/7)
  • Text your ZIP code to 898211 for assistance
  • Visit https://211illinois.org/ to search our Statewide Resource Directory online

What to Expect When You Call

  • A specialist will ask questions about your situation.
  • They will provide referrals to local programs that fit your needs.
  • You will receive guidance on the next steps, such as how to apply for assistance.

Take Action to Secure Your Housing & Save on Bills

No family should have to choose between keeping a roof over their head and paying for basic needs. Resources exist to help you stay in your home and manage utility costs.

Take the first step: Call 211 to explore available assistance.
Start saving today: Implement energy-saving tips and apply for utility assistance programs.

There’s no shame in seeking help—these resources are here to support you. Take control of your finances and find stability today!

Additional Resources

Need help? Call 211 or Text Your Zip Code to 898211 to start a conversation. They can help get you connected with the support you need!